Category: Project Management

Get the most out of your digital vendor

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All organizations work with vendors at some point in time and these can be large costs. So, how can you be sure that you are utilizing vendors most efficiently? How can you be sure that you are getting the most “bang for your buck”?

I’ve spent 15 out of the 18 years of my career working in the professional services industry. No matter what type of services are being provided, there are always some consistent rules of thumb that help all clients get the most from their vendor.

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9 Tips to Successful Project Management

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As a project manager, it is essential to gain the trust of clients, which can be a challenge given you likely have never met them prior to working together and building trust takes time. Here are the nine practices I’ve developed over the years to make my clients feel secure in my ability to manage projects on their behalf.

1.    Become a coach: Involve clients in the process and educate them. If you help others be better you will earn their trust.

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FINDING BALANCE: A BROADER VIEW WITH Senior Project Manager, Carolyn Pierce Tate

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Throughout 2015, we want to give you all the opportunity to get to know the Balance Interactive team and our clients a little better. To that end, we are introducing a monthly feature called “Finding Balance: A broader view with…” and will have either a Balance employee or a client featured "snapshot" of who they are and what inspires them. 

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What Your Clients Don’t Know (And Why It’s Your Fault)

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Earlier this month I attended the Digital Project Manager’s Summit in Austin TX. There was so much great information that my head is spinning with ideas from things I want to do in our company. One clear theme is how customer service oriented our industry is, and especially project managers. 

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SEO Questions to ask During Redesign Part II

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It is important to understand the steps in the SEO for Redesign process. Each phase includes sets of important tasks that can help to ensure the success of the project. The steps of the process are listed below and in this post we are going to discuss the first two steps in detail.

What are the steps in the SEO for Redesign Process?

• Audit
• Benchmarks
• Planning
• Dev, QA, & Launch
• Post Launch Review

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ROI Analysis is Essential to Website Redesign

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In May, we published a whitepaper entitled “Knowledge is Power: Know Your Website's ROI,” which shows how to measureg the return on investment (ROI) that can happen following website redesign project. It provides a how-to guide for using ROI as a tool for planning, budgeting, and implementing a website redesign including:

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How to Move Mountains: Migrating Your Web Content without Losing your Sanity or your Staff

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Developing websites is a cool business – we all love the exciting, sexy aspects of building a new web presence. It’s thrilling to see a new design come to fruition. It’s fun and energizing to plan for the new functionality, special features, and time-saving new technologies that will be implemented. Somehow, making plans for cutting and pasting 300 pages of web content from one place to the next just doesn’t have the same “wow” factor.

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Still “In Paint”

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I recently ordered a fancy new fully custom bicycle and so, I have recently spent a good amount of time of the customer side of a big project. At the time we started, my project was last 6-8 weeks. At the end of that time frame, I was anxious to see the new bicycle that I had given so much care and attention to choosing every detail. When six weeks came, my local bike shop called the manufacturer to see where it was in the process. It was in paint. Two weeks comes and goes, with no word. Another call from the shop determined that the factory was closed due to snow storms.

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Closing Out Projects

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Recently, Balance has completed several major projects. With the experience of closing out a project fresh in my mind, I thought I would share some thoughts on the final phase of a project with our readers.

The Project Management Institute maintains a "bible" of best practices of project management called the Project Management Book of Knowledge (PMBOK). According to the PMBOK, there are four distinct phases for a project of any size in any context:

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