All organizations work with vendors at some point in time and these can be large costs. So, how can you be sure that you are utilizing vendors most efficiently? How can you be sure that you are getting the most “bang for your buck”?
I’ve spent 15 out of the 18 years of my career working in the professional services industry. No matter what type of services are being provided, there are always some consistent rules of thumb that help all clients get the most from their vendor.
The fact that SSO is largely done behind the scenes can make it even more difficult to understand what is being done and what the risks are. It’s important to understand the situation before your vendor just goes ahead and spends extra hours solving technical issues in a vacuum. While status meetings aren’t the most exciting thing in the world, they embody the old adage of an ounce of prevention being worth a pound of cure.
In the case of an SSO integration, it’s often the case that the estimated level of effort, based on existing technical documentation, was not enough. There are also usually multiple ways such an issue can be resolved, and it sometimes requires the client having a conversation with the different parties involved in the integration. By expecting to be updated on these complexities during weekly updates, and by being willing to play the role of mediator between multiple vendors, you can emerge as a project’s hero. Especially if this role is embraced early in the process.
|Connect With Us!|
Do you have a project that could benefit from our approach? Call us at 703.451.8675 or contact us online